getContact operator does not return the Contact

(Doc ID 2331376.1)

Last updated on DECEMBER 08, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Accounts, Contacts, Households

When attempting to calling the getContact operator of the ContactService,
the following error occurs.

ERROR
-----------------------
http://xmlns.oracle.com/apps/crmCommon/salesParties/contactService//ContactService/getContactResponse
urn:uuid:6fa29e2e-b697-449d-bb45-4fb5b757da6d
  
 
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Load ContactService WSDL
2. Pass Party_id to the payload
3. Execute > get error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot return Contacts with find/get operator.

Cause

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