Cannot Access The Project Costing Task In Some Employees Profiles - duplicate cost setup

(Doc ID 2331703.1)

Last updated on NOVEMBER 30, 2017

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Global Payroll

ACTUAL BEHAVIOR
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Can not access the project costing task in some employees profiles.

ERROR
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Gateway Timeout

The proxy server did not receive a timely response from the upstream server.
reference #1.ea5e8c4f.1508998058.1e54b6d


STEPS
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The issue can be reproduced at will with the following steps:
1. trying to change and update the project costing for employees;
2. error is received.

Alternative tried > but obtain same results:
a. Navigator -> Accounting Distribution
b. Click Menu on right hand side -> Manage Costing for Persons
c. Select "Legislative Data Group" and "Person Number" and click search. This should show a list of one (or more) Payroll Relationships.
Action: Could you give us screenshot of the above search page with results ?
d. Click on a payroll relationship. This should take you to the same "Manage Costing for a Person" page.

Cause

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