OSC Outlook sync option unavailalbe

(Doc ID 2331751.1)

Last updated on NOVEMBER 23, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Goal

We are unable to synchronize OSC and Outlook because the icon to synchronize doesn't appear in the OSC for Outlook UI.
 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms