My Oracle Support Banner

Search in Sales Cloud not automatically populating fields (Doc ID 2332031.1)

Last updated on SEPTEMBER 24, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Goal

On : 11.1.11.1.0 version, Microsoft Outlook

When linking an Opportunity to an Account in Outlook, if the Search in Sales Cloud option is used to find the Opportunity, it is not automatically populated. How can this be done?

 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.