Wrong Account Getting Debited In AP For AR Refund

(Doc ID 2332145.1)

Last updated on NOVEMBER 26, 2017

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Goal

On : 11.12.1.0.0 version, Receipts

Wrong Account getting debited in AP for AR Refund

While creating Refunds in AR and then, making payment in AP.

In AR, Refund is picking up the Company Segment from the Cash Account, while in AP, it is picking up the Company Segment from the GL Account used in Receivables Activity setup. Due to this, the Account which got hit in AR is not getting relieved and instead, another account is getting inflated.

Ideally, in AP, the same Account should get debited which was Credited in AR in order to relieve the same.

Solution

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