Wrong Account Getting Debited In AP For AR Refund
(Doc ID 2332145.1)
Last updated on MAY 21, 2021
Applies to:Oracle Fusion Receivables Cloud Service - Version 184.108.40.206.0 and later
Information in this document applies to any platform.
On : 220.127.116.11.0 version, Receipts
Wrong Account getting debited in AP for AR Refund
While creating Refunds in AR and then, making payment in AP.
In AR, Refund is picking up the Company Segment from the Cash Account, while in AP, it is picking up the Company Segment from the GL Account used in Receivables Activity setup. Due to this, the Account which got hit in AR is not getting relieved and instead, another account is getting inflated.
Ideally, in AP, the same Account should get debited which was Credited in AR in order to relieve the same.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document