Products not showing in Pricebook and Opportunity Revenue line items

(Doc ID 2332240.1)

Last updated on NOVEMBER 26, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Opportunities

ACTUAL BEHAVIOR
---------------
Product Item not appearing neither in Price Book nor in Opportunity

Customer created 19 product items and added in the same Product Group. Among them, could not find one of them to add in the Price Book line item or Opportunity Revenue item. 

EXPECTED BEHAVIOR
-----------------------
All the Items created in PIM should be shown along with other Products in Oracle Sales Cloud


Cause

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