Document of Records drop-down list not working

(Doc ID 2332368.1)

Last updated on NOVEMBER 27, 2017

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Goal



When trying to add a document of record for an employee and choose document type the drop down list its not appearing.
Both DFF (Documents of Record Attributes, Documents of Record Legislative Information) have been deployed successfully.
Observed that when typing the First letter for a certain document type value, the system does not auto-suggest any value. The only letter 'P' is fetching the information rest cannot be found.
And for that one which is appearing when clicking on OK si not remaining, the field shows blank.
 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms