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Communication Tab Not Being Populated In Collections (Doc ID 2332911.1)

Last updated on MAY 21, 2021

Applies to:

Oracle Fusion Advanced Collections Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Manage Collections-Manage Collections Work

Communication tab not being populated in Collections

The customer contact has email address and phone no, and the same can be seen in the Contact tab. However, the details are not populated in the Communications tab. 


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