Error " Enter a Valid Server URL, Username, and Password for your Prime Services" when Connecting to Prime Mobile Applications (Field, Prime, Portfolios)
(Doc ID 2333229.1)
Last updated on JUNE 04, 2019
Applies to:Oracle Prime Cloud Service - Version 18.104.22.168 and later
Information in this document applies to any platform.
On : 22.214.171.124 version, Cloud: General Issues
Not able to connect cloud to Prime Mobile applications
When using server connection URL https://prime.oracleindustry.com to connect to all Prime mobile applications, Prime Progress, Prime Portfolios, Prime Field and Prime, customer gets an error message stating 'Enter a valid server URL, username, and password for your Prime services installation'.
'Enter a valid server URL, username, and password for your Prime services installation'.
The issue can be reproduced at will with the following steps:
1. Open Prime Portfolios App from Smart Phone
2. Enter URL, username, and password
Due to this issue, users cannot use Prime Portfolios
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document