In Oracle Content and Experience Cloud Service, the Document Usage Report Shows No Results

(Doc ID 2333845.1)

Last updated on NOVEMBER 30, 2017

Applies to:

Content and Experience Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

When using the Document Usage Report in Oracle Content and Experience Cloud Service, Administrators are finding that no results are returned for content items known to have activity on them; Administrators do not see any document usage activity no matter how broad the search is.

Cause

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