My Oracle Support Banner

OCI Console - Troubleshooting Authorization Errors and How to collect Chrome logs for OCI Console issues (Doc ID 2334472.1)

Last updated on MAY 23, 2023

Applies to:

Oracle Cloud Infrastructure
Information in this document applies to any platform.


When you have an issue with the OCI console - like the console not displaying or displaying an error. Then there are a few things you should try, like clearing your cache and trying another Browser. If none of these works, then please record the chrome log while reproducing the error and upload it to the service request for review.

Troubleshooting Steps

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.