Publish Successful But Changes Not Taking Effect

(Doc ID 2334788.1)

Last updated on DECEMBER 01, 2017

Applies to:

Oracle Live Help On Demand - Version N/A to N/A [Release ATG v1]
Information in this document applies to any platform.

Symptoms

On : NA version, Rules Engine

ACTUAL BEHAVIOR
---------------
Publish Successful But Changes Not Taking Effect

New rule published BUT old rule still showing in the Inspector Tool.


EXPECTED BEHAVIOR
-----------------------
Publish successful but Inspector shows the OLD rule.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, rule changes are not reflected on the website.

Cause

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