Include Territory Layer In The Customization Layer

(Doc ID 2335192.1)

Last updated on DECEMBER 04, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Goal

On : 11.12.1.0.0 version, Accounts, Contacts, Households

Include Territory layer in the Customization Layer

Customer wants to follow the examples provided in the oracle sales cloud documentation regarding layer customization.
As per the specification under sub title : Selecting Customization Layers to Include: Examples :
"While customizing, when you use the dialog box to select the customization layer, you can also include lower layers to view customizations from those layers.
The following scenarios explain what happens based on your selected layers. For these examples, the available layers are Site, Territory, and Job Role. ".

Try to customize layers, select Sales Representative as Job Role Layer, but the option to select Territories does not exists.

From oracle sales cloud documentation Release 12 : https://docs.oracle.com/cloud/farel12/salescs_gs/OACEX/OACEX1200881.htm#OACEX1728156 > Sub Title : Selecting Customization Layers to Include: Examples

 

 

 

Solution

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