Facebook Channel Not Appearing In Engage

(Doc ID 2335322.1)

Last updated on DECEMBER 05, 2017

Applies to:

Oracle Social Relationship Management Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

Facebook Channel was deleted from SRM and then re-added. The channel appears within Workflow and Automation, but is not showing up in Engage.

Cause

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