User-Defined Report (UDR) Returns: This Page Isn't Working Xxxxxxxx-unifier.oracleindustry.com Didn't Send Any Data ERR_EMPTY_RESPONSE

(Doc ID 2335421.1)

Last updated on FEBRUARY 09, 2018

Applies to:

Primavera Unifier Cloud Service - Version 10.1 and later
Information in this document applies to any platform.

Symptoms

When attempting to run a User-Defined Report (UDR) that has Query Conditions defined without entering any search parameters the following error occurs.

ERROR
-----------------------
This page isn't working
xxxxxxxx-unifier.oracleindustry.com didn't send any data

ERR_EMPTY_RESPONSE

RELOAD

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Log into the affected Unifier environment
  2. Proxy a user that has access to the affected report
  3. Navigate to the applicable workspace
  4. Run the UDR without entering any search parameters

Observe: The processing wheel spins indefinitely and nothing happens. There's no report output.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot run the report without entering any search parameters.

Cause

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