Email Formatting in Gmail Incorrect

(Doc ID 2335689.1)

Last updated on DECEMBER 20, 2017

Applies to:

Oracle Fusion Self Service Procurement Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

Email formatting is not good when users are using Gmail. The same email looks good when  opened on an iphone or mac email.

The issue can be reproduced at will with the following steps:

1. User creates a Requisition and submits for approval.

2. Open the approval notification in Gmail.

Cause

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