Adding External Id as Primary/Unique Key to Account

(Doc ID 2335730.1)

Last updated on DECEMBER 05, 2017

Applies to:

Oracle CRM On Demand - Version 031CS to 031CS [Release 31]
Information in this document applies to any platform.

Goal

We would like CRMOD to have field “External System Id” (HTML Field Tag) to be part of the Account’s primary key, so that when there is existing “Account Name” + “Location” in CRMOD already, a new account can still be created since “External System Id” has different value provided by the 3rd integrated system.

Solution

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