EE Rules Not Running On The Web Page

(Doc ID 2335765.1)

Last updated on DECEMBER 05, 2017

Applies to:

Oracle Live Help On Demand - Version N/A to N/A [Release ATG v1]
Information in this document applies to any platform.

Symptoms

On : NA version, Rules Engine

ACTUAL BEHAVIOR
---------------
EE Rules Not Running

Customer made changes to the rule and republished. However, the recent changes are not reflected on the webpage where the rule is triggered.

EXPECTED BEHAVIOR
-----------------------
Upon successful publish, the recent changes should take effect.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, recent rule changes are not in effect.

Cause

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