Assigning Application Access Failed: primaverap6production Due to Error While Creating User You Do Not Have Create Privileges on Object User.

(Doc ID 2335766.1)

Last updated on DECEMBER 11, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 17.5 and later
Information in this document applies to any platform.

Symptoms

When attempting to provision users in Cloud Admin, the following error occurs:

ERROR
-----------------------
"Assigning Application Access failed: PrimaveraP6Production due to error while creating user You do not have create privileges on object user."

STEPS
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The issue can be reproduced at will with the following steps:

  1. Login to the P6 Cloud Administration.
  2. Locate a user and provide them with a provisioning.
  3. Click Save.
  4. View the notification for this event.
  5. View the log file for the error.

Cause

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