CX Cloud Mobile - Java Null Pointer Exception If Status Is Empy On Opportunity

(Doc ID 2335863.1)

Last updated on DECEMBER 05, 2017

Applies to:

Oracle Fusion Mobile Sales Cloud Service - Version and later
Information in this document applies to any platform.


On : version, CX Mobile Application

When creating a new Opportunity if Status is not set to "Open" , error is thrown (java null pointer error ).
If status is set to "Open" the opportunity ca be created with no issue.
On the Web, we do not have to specify "Open" for status.

Java null pointer

The issue can be reproduced at will with the following steps:
1. Create new Opty
2. Fill in the required fields and attempt to save.
3. If status is left empty error is thrown.

The issue has the following business impact:
Due to this issue, users cannot create opportunity with an empty status.




Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms