Audit Report Not Being Created For Service Requests
(Doc ID 2335891.1)
Last updated on NOVEMBER 27, 2019
Applies to:Oracle Fusion Engagement Cloud Service - Version 18.104.22.168.0 to 11.13.18.02.0 [Release 1.0]
Information in this document applies to any platform.
The customer enabled Audit Reports on the Service Request object by enabling the profile option SVC_ENABLE_AUDIT_IN_SR to Yes. They then edited an SR, made some changes to the fields values and saved but no auditing information appear in the Audit History subtab on the SR.
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