Audit Report Not Getting Generated For Service Requests
Last updated on JUNE 26, 2018
Applies to:Oracle Fusion Engagement Cloud Service - Version 220.127.116.11.0 and later
Information in this document applies to any platform.
On : 11.13.17.09.0 version, Service Requests
The customer enabled Audit reports on the Service Request object by enabling the profile option SVC_ENABLE_AUDIT_IN_SR to Yes. They then edited an SR, made some changes to the fields values and saved but no auditing information appear in the Audit History subtab on the SR.
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