Use Webservice to Assign the Same Role but Different Assignment Dates Deleted the Prior Compensation Plan Assignment

(Doc ID 2335919.1)

Last updated on DECEMBER 08, 2017

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.12.1.0.0 and later
Oracle Fusion Incentive Compensation - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

Participant is currently assigned to a role that is associated to a compensation plan for 2017 date range.
A new compensation plan was assigned to the same role for 2018 assignment dates.
The role assignment for the participant was updated via webservice was replaced by the 2018 assignment dates instead of creating a new assignment.
This cause the participant assignment records to be deleted for FY17 and earnings are deleted.

All the quotas individualized for the participants for FY17 are gone.
All transactions, credits, earnings, payments are now orphan records.


STEPS
1.  Participant is assigned to compensation plan via role for 2017
     Participant Snapshot > Manage Participant Details > Role Assignment
         Role Start Date     Role End Date      Role  Name      
              1/1/17                12/31/17          IC Consultants

     Participant Snapshot > Manage Compensation Plan > Plans Assigned by Role
           Comp Plan                                            Role Name          Start Date      End Date
           IC Simple Per Event Comp Plan 2017      IC Consultants       1/1/17        12/31/17

2. Assign new compensation plan to role for 2018
    Participant Assignments > Manage Compensation Plan > Role
           Comp Plan                                            Role Name          Start Date      End Date
           IC Simple Per Event Comp Plan 2018      IC Consultants       1/1/18         12/31/18

3. Use webservice to call ParticipantServiceV2.assignRoleToParticipant  to assign the role to participant

 

4. Review assignment and FY17 comp plan is deleted
    Participant Snapshot > Manage Participant Details > Role Assignment
         Role Start Date    Role End Date       Role Name
              1/1/18               12/31/18           IC Consultants

    Participant Snapshot > Manage Compensation Plan > Plans Assigned by Role
         Comp Plan                                           Role Name          Start Date    End Date
         IC Simple Per Event Comp Plan 2018     IC Consultants       1/1/18       12/31/18


    User was expecting to see the following :

    Participant Snapshot > Manage Participant Details > Role Assignment
         Role Start Date    Role End Date     Role Name
               1/1/17              12/31/17         IC Consultants
               1/1/18              12/31/18         IC Consultants

    Participant Snapshot > Manage Compensation Plan > Plans Assigned by Role
         Comp Plan                                           Role Name        Start Date     End Date
         IC Simple Per Event Comp Plan 2017     IC Consultants    1/1/17        12/31/17
         IC Simple Per Event Comp Plan 2018     IC Consultants    1/1/18        12/31/18

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms