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OTM Is Considering the Lesser Base Cost for Both the Invoices at the Time of Approval If There Are Two BASE Type Cost Lines in the Same Shipment (Doc ID 2336199.1)

Last updated on DECEMBER 06, 2017

Applies to:

Oracle Freight Payment, Billing and Claims Cloud Service - Version 6.4.1 and later
Oracle Freight Payment, Billing, and Claims - Version 6.3.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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If there are two BASE type cost lines in the same Shipment and there is line level split as the Invoice Split Rule, OTM is considering the lesser base cost for both the Invoices at the time of Approval, and hence the Amount to Pay is incorrect.
Approval mismatch happens even if child Invoices are approved individually or else consolidate them and approve.
 

EXPECTED BEHAVIOR
-----------------------
OTM should correctly match the lines.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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