ER: Date Filter On Message Monitor (Social Station)

(Doc ID 2336242.1)

Last updated on DECEMBER 08, 2017

Applies to:

Oracle Social Engagement and Monitoring Cloud Service - Version N/A and later
Information in this document applies to any platform.

Goal

Problem Description
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We use this part of solution to have a management view of the messages: whether they are a complain, a request, an issues?
The problem is that using this, it brings the whole amount of the labeled messages, not being possible to select a date range for it. (attached image)
It is known that in the new engage it is possible to have this information, but it is not feasible to our operation to create 20 columns just to have this management view. This report would with date range would be a great enhancement for the solution and for label filtering in Engage.
 

Solution

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