Import Jobs Are Taking Long Time To Complete

(Doc ID 2336246.1)

Last updated on DECEMBER 25, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Accounts, Contacts, Households

ACTUAL BEHAVIOR
---------------
Import jobs are taking long time to complete

EXPECTED BEHAVIOR
-----------------------
Import jobs shouldnt take that much time

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Sales Cloud
2. Navigate to File Import Activities
3. Submit import jobs
4. Imports are taking long time to complete

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot import their data in timely manner

Cause

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