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Survivor Records For Auto Merge Is Not Selecting The Newest Record (Doc ID 2336316.1)

Last updated on DECEMBER 11, 2017

Applies to:

Oracle Customer Data Management Cloud Service - Version and later
Information in this document applies to any platform.


Customer has a survivor ship rule which states to select the record with greatest Party Number in Duplicate Set of a Resolution Request.
But they noticed anomaly where some request have gotten auto merged with survivor record as lower party number.
How can this be solved?


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