Duplicate Email Address At "HR Employee And Partner Contact Level" And " Partner Contact Lev

(Doc ID 2336394.1)

Last updated on JANUARY 07, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On CCPA : 11.12.1.0.0 version, Accounts, Contacts, Households

ACTUAL BEHAVIOR
---------------
 Duplicate email address at "HR Employee and Partner Contact level" and " Partner Contact level as territory import is failing for duplicate ones

EXPECTED BEHAVIOR
-----------------------
Import shouldnt fail

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Sales Cloud
2. Run a territory import where the import has partner contact email as well as employee resource
3. Import will fail

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot cannot import territories





Cause

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