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CX Cloud Mobile Error While Saving New Layout (Doc ID 2337013.1)

Last updated on JANUARY 07, 2018

Applies to:

Oracle Fusion Mobile Sales Cloud Service - Version and later
Information in this document applies to any platform.


On : version, CX Mobile Application

Customer is configuring custom layouts on the new mobile app and get this error every time while saving changes.

Sorry! An unexpected error occurred, your application could not be saved. Please contact System Administrator/Support for further assistance

The issue can be reproduced at will with the following steps:
1. Login into application
2. Navigate to Application Composer
3. Select "Sales" from Application drop-down
4. Click on "Mobile Application setup"
5. Click on "Activities" object and try to drag and drop on mobile app

The issue has the following business impact:
Due to this issue, users cannot edit the layout for activities object.


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