Fusion Compensation : Salary: Error When attempting to change hourly rate for employee

(Doc ID 2337084.1)

Last updated on APRIL 25, 2018

Applies to:

Oracle Fusion Workforce Compensation Cloud Service - Version 11.12.1.0.0 and later
Oracle Fusion Compensation - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to change hourly rate, the following error occurs.

ERROR
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Failed with Errors Salary Adjustment Approval

"......ORABPEL-30082 WorkflowServiceEngine request to another component failed. Request operation CallFunctionStateless from default/HcmCompSalaryCoreComposite!28222708_26825900/ChangeSalaryApprovalTask to ChangeSalaryApprovalTaskRules_ChangeSalaryApprovalRules failed with Business Fault: null. Check the underlying fault. Check target SOA component for cause........"


STEPS
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The issue can be reproduced at will with the following steps:
1. Go to associate’s Manage Salary page – see hourly rate is set to annual salary
2. Enter correct hourly rate $27.40/hr
3. Click Continue
4. Click Submit, then Yes, then OK to confirm submission.
5. Received failure notification (see attached emails for full details):


Changes

 

Cause

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