Facebook Stream Does Not Poulate in Dropdown Despite Admin Access

(Doc ID 2337436.1)

Last updated on DECEMBER 14, 2017

Applies to:

Oracle Social Engagement and Monitoring Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

On : NA version, Workflow and Automation

ACTUAL BEHAVIOR
---------------
User cannot add Facebook pages as the 'Add Facebook Stream' drop down does not show pages they admin.

EXPECTED BEHAVIOR
-----------------------
User should be able to add streams to account if they are an admin of the Facebook page.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
User visits W&A > Resources > Add stream > Facebook > Drop-down is blank despite being admin of pages.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot add streams to SRM.

Cause

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