My Oracle Support Banner

Facebook Stream Does Not Poulate in Dropdown Despite Admin Access (Doc ID 2337436.1)

Last updated on DECEMBER 14, 2017

Applies to:

Oracle Social Engagement and Monitoring Cloud Service - Version N/A and later
Information in this document applies to any platform.


On : NA version, Workflow and Automation

User cannot add Facebook pages as the 'Add Facebook Stream' drop down does not show pages they admin.

User should be able to add streams to account if they are an admin of the Facebook page.

The issue can be reproduced at will with the following steps:
User visits W&A > Resources > Add stream > Facebook > Drop-down is blank despite being admin of pages.

The issue has the following business impact:
Due to this issue, users cannot add streams to SRM.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.