Unable To Access OSN As "Admin" User Name

(Doc ID 2337592.1)

Last updated on DECEMBER 14, 2017

Applies to:

Oracle Social Network Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

There is a specific user who is unable to unable to access the Oracle Social Network (OSN). The user is an Administrator and the name was set to "Admin". Other users have no issues with accessing OSN.

Changes

 

Cause

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