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View Service Status Window Fails to Open (Doc ID 2337717.1)

Last updated on JANUARY 17, 2018

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 17.10.0.0 to 17.12.0.0 [Release 17.10 to 17.12]
Information in this document applies to any platform.

Symptoms

When attempting to view service status inside P6 Web,
the following error occurs.

ERROR
-----------------------
Unable to load data

Request sent with invalid data

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login P6 Web Cloud environment
2. Go to Administer --> View Service Status
3. The error is displayed

Cause

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