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Cannot Load Global Calendar. (Doc ID 2338000.1)

Last updated on DECEMBER 12, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 17.9.0.0 to 17.11.0.0 [Release 17.9 to 17.11]
Primavera P6 Enterprise Project Portfolio Management - Version 17.9.0.0 to 17.11.0.0 [Release 17.9 to 17.11]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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When attempting to display any Global Calendar, three loading dots appear and the Calendar never displays.

EXPECTED BEHAVIOR
-----------------------
Expect to be able to load Calendars.

STEPS
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The issue can be reproduced at will with the following steps:

  1. Log into P6 Web.
  2. Administration | Enterprise Data | Global Calendars.
  3. Select a Calendar and click the 'Calendar' tab.
  4. Will see three loading dots, but Calendar will not load. The 'Summary', 'Standard Work Week', and 'Used By' tabs load fine.

Cause

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In this Document
Symptoms
Cause
Solution
References


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