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Error: "Failed to retrieve data from Presentation ServerCould not connect to OBI Presentation Service" When Attempting to Run Scheduled BI Publisher Report (Doc ID 2338132.1)

Last updated on NOVEMBER 19, 2020

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 17.1 and later
Oracle Fusion Financials Common Module Cloud Service - Version 11.13.20.07.0 to 11.13.20.07.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

When attempting to run scheduled BI Publisher report the following error is observed:

ERROR
Error to reestablish global user:: USERNAME=[username] INSTANCE_JOB_ID=[2134::java.lang.RuntimeException. Failed to retrieve data from presentation ServerCould not connect to OBI Presentation Service::java.lang.RuntimeException: Failed to retrieve data from presentation ServerCould not connect to OBI Presentation Server at oracle.xdo.servlet.security.

 

Steps to Duplicate:
--------------------

  1. Log into P6 Web
  2. Select the 'Reports' tab
  3. Right click on report and select 'Run'
  4. Select Run
  5. Observe noted error in Email Delivery notification

Cause

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In this Document
Symptoms
Cause
Solution


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