P6 Client Has Poor Performance When Opening Project With Filter

(Doc ID 2338155.1)

Last updated on DECEMBER 19, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 17.1 to 17.11.0.0 [Release 17.1 to 17.11]
Information in this document applies to any platform.

Symptoms

When trying to open large number of projects, with a filter applied, the performance is very poor.

The following event code occurs when open multiple projects in P6 client.

EVENT CODE

VTRAG-0408-2

The event code is about connection lost\timeout, the underlying problem is poor performance.

STEPS

The issue can be reproduced at will with the following steps:
1.  Login to P6 client.
2.  Open projects with a filter applied.
3.  Observe the reported event code.

Changes

 

Cause

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