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Fusion Workforce Compensation: Oracle Fusion Workforce Compensation: No Compensation Plans Available After Starting The Plan Cycles (Doc ID 2338189.1)

Last updated on JUNE 08, 2022

Applies to:

Oracle Fusion Workforce Compensation Cloud Service - Version 11.13.17.09.0 and later
Oracle Fusion Compensation - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
When trying to access the worksheets for the employees that managers have assigned to them, the worksheet is not visible for the employee and a message of "There are no compensation plans available at this time" is shown where the worksheet should be..

EXPECTED BEHAVIOR
-----------------------
The managers when Act As Proxy is selected should show the worksheets for their reports.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Start comp plan
2. Go in as manager and Act as Proxy
3. Look for plans and employee worksheets
4. See that the plans are not selected

BUSINESS IMPACT
-----------------------
They are going live in January and need this resolved asap.

Cause

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In this Document
Symptoms
Cause
Solution


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