Error 'Outside in SDK has not been configured' When Attempting To Open Attachments In Unifier iOS App

(Doc ID 2338847.1)

Last updated on JANUARY 23, 2018

Applies to:

Primavera Unifier Cloud Service - Version 17.7 and later
Primavera Unifier - Version 17.7 and later
Information in this document applies to any platform.

Symptoms

In the Unifier iOS App, when a user tries to open an attachment, the following error occurs:

File cannot be viewed. Contact your Company Administrator

This was tested by attempting to open PDFs, XLS files (Excel files), and JPGs.

Steps
---------------

  1. Open the application.
  2. Go into 'Documents'.
  3. Select a specific record that has an attachment.
  4. Attempt to open or download any file.

 

Cause

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