CSM Updating DCL Configurations Wrongly
Last updated on DECEMBER 14, 2017
Applies to:Oracle Fusion Sales Cloud Service - Version 184.108.40.206.0 and later
Information in this document applies to any platform.
On : 220.127.116.11.0 version, Partner Management
CSM updating DCL configurations wrongly
There is a Dynamic choice list field in DistributorDCL_c, this has Configurations (Partner Tier = Distribution Partner, Partner Status = Member).
Whenever a CSM happens, the configuration changes to (Partner Tier = <blank/null> Partner Status = Member)
Distributor DCL is a Mandatory field and this issue is preventing Deal Creation.
Please help solve this issue.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms