My Oracle Support Banner

Oracle Taleo Enterprise Edition: Agent Error: "Inconsistent Job IDs" (Doc ID 2339483.1)

Last updated on AUGUST 01, 2024

Applies to:

Oracle Taleo Platform Cloud Service - Reporting and Analytics - Version 23C and later
Information in this document applies to any platform.

Symptoms

Problem Description:

An agent shows as Agent Failed in the Preview pane in Agent Management.

When viewing the Agents report or clicking the link on the Agent Failed status, the following error is shown:

 

[nQSError: 77006] Oracle BI Presentation Server Error: A fatal error occurred while processing the request.

The server responded with: Inconsistent job ids. Scheduler job id 999 points to ibot /company_shared/..." with job id 888.
A catalog update has been made without updating the scheduler tables. The Administrator should consider deleting the old scheduler job.
Error Codes: C8TDLG6P
Location: saw.delivers.rpc.getMetadata, saw.rpc.server.responder, saw.rpc.server, saw.rpc.server.handleConnection, saw.rpc.server.dispatch, saw.threadpool.socketrpcserver, saw.threads

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.