Cannot Change Sales Custom Object Icon

(Doc ID 2339861.1)

Last updated on JANUARY 03, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On :  11.12.1.0.0 version, Sales, Sales Catalog

Error changing object icon  

Trying to change the object icon of Sales Custom Object results in an error


ERROR
-----------------------
The object Object Icon cannot be updated because of an error. Your help desk was notified (ZCX-3075002)




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to application Composer > Sales > Custom Object
2. Select the custom object to get to the overview page
3. select the link 'Change Icon'.

4. Select a new icon. Error appears

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot change the icon of the custom object

Cause

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