Problem Reinstalling the Outlook Add-in - Errors 1714 and 1720
Last updated on JANUARY 31, 2018
Applies to:Oracle Fusion Sales Cloud Service - Version 220.127.116.11.0 and later
Information in this document applies to any platform.
On : 18.104.22.168.0 version, Microsoft Outlook
Similar issues for two different users:
"Error 1714. The older version of oracle sales cloud for outlook cannot be removed. Contact your technical support group."
"Error 1720. There is a problem with the Windows Installer Package. A script required for this install to complete could not be run..."
are received when trying to upgrade/reinstall OSC for Outlook Add-in.
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