My Oracle Support Banner

Make EFT Payments Process Errors Out With PAY_PAYPROC_UNKNOWN_ERR (Doc ID 2340211.1)

Last updated on DECEMBER 17, 2017

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Global Payroll

When attempting to run Make EFT Payments process, the following error occurs.

ERROR
-----------------------
job status ERROR
Name PAY_PAYPROC_UNKNOWN_ERR
Token1 null
Token2 null
Token3 null
A system error occurred during processing. Your help desk was notified.
Action Totals
Total : 2132
Completed : 2132
Skipped : 0
Unprocessed : 0
Errored : 0

The ESS process has the following error:

"JRFSOAPFaultException: Client received SOAP Fault from server : PublicReportService::generateReportDefinition for reportAbsolutePath [/Human Capital Management/Payroll/Payment Distribution/EFT Report.xdo] Failure: Due to oracle.xdo.server.ReportException: oracle.xdo.servlet.CreateException: java.lang.SecurityException: Security violation: /Human Capital Management/Payroll/Payment Distribution/EFT Report.xdo, user: fusion_apps_hcm_ess_appid, permission: 192 at oracle.xdo.service.client.scheduler.BIPJobExecutable.execute(BIPJobExecutable.java:344)"



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run Make EFT Process
2. Review result

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.