Creating SR Under Custom Object
(Doc ID 2340255.1)
Last updated on FEBRUARY 05, 2020
Applies to:Oracle CRM On Demand - Version 031CS to 031CS [Release 31]
Information in this document applies to any platform.
Please check why the data is not populating when creating a SR under a Custom Object record? The behavior should be, when creating an SR under the custom object record the data will pull out.
Customer expectation: "The account information and contact information should copy from the Custom Object record to the SR record."
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