Position Type-Ahead Search Not Working Properly

(Doc ID 2340434.1)

Last updated on DECEMBER 18, 2017

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Global Human Resources

Previously, when selecting a position, type- ahead search was enabled so relevant positions could be chosen.
Currently, the field will buffer when searching, but no values will appear.

When selecting the position field tab to open the search box, the screen will not open it unless a different mandatory field has been filled in (which was never needed beforehand when adding the position field).
The search screen will sometimes open for a short period and then close itself, without anything being selected. This only seems to happen on the position field, other type- ahead search fields work as expected.

It occurs both during the new hire process, when selecting a position for the first time, and when making changes to pre-existing positions.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms