Employee Not Able To See Payslip via Self-Service

(Doc ID 2340446.1)

Last updated on DECEMBER 18, 2017

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Global Payroll

ACTUAL BEHAVIOR
---------------
When accessing Payslip under Payroll Section of Personal Information no data is displayed. The Payslip for the particular employee had been generated and can be reviewed via Person Management.

EXPECTED BEHAVIOR
-----------------------
Payslip should be available from Personal Information

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. On Payroll Section of Personal information
2. Access Payslip
3. No data to display

Cause

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