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ER: Enabling REST API To Send Message From SRM To RightNow (Doc ID 2340545.1)

Last updated on OCTOBER 15, 2020

Applies to:

Oracle Social Engagement and Monitoring Cloud Service - Version N/A and later
Information in this document applies to any platform.


Is it possible to have a functionality to invoke Send to Service Cloud from an external application, to send message from SRM to RightNow to create incident?


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