Enabling REST Api To Invoke Send To Service Cloud To Send Message From SRM To RightNow

(Doc ID 2340545.1)

Last updated on DECEMBER 18, 2017

Applies to:

Oracle Social Engagement and Monitoring Cloud Service - Version N/A and later
Information in this document applies to any platform.

Goal

Is it possible to have a functionality to invoke Send to Service Cloud from an external application, to send message from SRM to RightNow to create incident?
 

Solution

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