Unable To Find All Types Of Users When Searching Within Proxy Settings (Doc ID 2340751.1)

Last updated on SEPTEMBER 05, 2024

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Goal

When going to Settings and Actions, Set Preferences, then Proxies, you are supposed to search for the user you want to grant Proxy access to.

Upon searching, customer was only finding certain types of users. With some users, the search returns no results. It seems to be that only users with an Admin role show in the search. We need all types of users to show in this search. Is there some setting or privilege that makes a user name show or not show here?

Solution

	To view full details, sign in with your My Oracle Support account.
	Don't have a My Oracle Support account? Click to get started!

In this Document

Goal

Solution

References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.

Unable To Find All Types Of Users When Searching Within Proxy Settings (Doc ID 2340751.1)

Applies to:

Goal

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!