NOT_ABLE_TO_PROCESS_ISL_FILE_EVEN_THOUGH_ISH_COMPLETED_WITHOUT_ISSUE (Doc ID 2340811.1)

Last updated on JANUARY 16, 2021

Applies to:

Symptoms

On : 3.0 version, Input and Output Interfaces

ACTUAL BEHAVIOR
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When trying to interface the on-hand inventory to Logfire.

The process is the following:
1. Load ISH file: Inbound shipment header
2. Load ISL file: Inbound shipment details
3. Load ISN file: Inbound serial numbers
4. Load LLL: Locate LPN

The ISH file loads successfully.

When we try to load the ISL file no error pops up. However, the data doesn't appear in the details of the order.

IS this a known issue with the file? If so, what is the resolution/ alternative for us to load the OH inventory.


STEPS
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The issue can be reproduced at will with the following steps:
The process is the following:
1. Load ISH file: Inbound shipment header
2. Load ISL file: Inbound shipment details
3. Load ISN file: Inbound serial numbers
4. Load LLL: Locate LPN

Changes

Cause

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