Check In & Check Out Fields Are Not Getting Updated

(Doc ID 2340991.1)

Last updated on DECEMBER 20, 2017

Applies to:

Oracle Fusion Sales for Consumer Goods Retail Execution - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Goal

The customer is using the CheckIn and CleckOut buttons on the Appointment edit page.

When the user opens an Appointment and clicks on CheckIn button the Check In Time field is not updated.

Also when the user clicks on CheckOut button the Check Out Time and the Visit Duration in Minutes fields are not getting updated.
 

Solution

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