PRC:POZ Supplier > Create Contact: Unable To Create A Supplier Contact With Same E-Mail Address. An Error Is Returned: A Record With Value <E-mail address> Already Exists. Enter A Unique Value
(Doc ID 2341009.1)
Last updated on JUNE 20, 2023
Applies to:
Oracle Fusion Supplier Model Cloud Service - Version 11.12.1.0.0 and laterOracle Fusion Supplier Model - Version 11.12.1.0.0 and later
Information in this document applies to any platform.
Symptoms
Supplier > Create Contact
Import Supplier Contact
Unable to create a supplier contacts with duplicated e-mail address. The system returns an error:
Error
A record with value already exists. Enter a unique value.
Steps to Reproduce:
The issue can be reproduced at will with the following steps:
1. Create Contact page/UI:
Go to Supplier > Create Contact, and create two contacts:
Supplier Contact A:
Firstname Lastname E-mail
contactA contactA contactA@oracle.com
Supplier Contact is created successfully.
Supplier Contact B
Firstname Lastname E-mail
ContacontactB contactB contactA@oracle.com
An error is returned:
A record with value already exists. Enter a unique value.
2. Import Supplier Contact process
Populate Import Supplier contact template and run Import Supplier Contact. Review the process output.
An error is returned:
A record with value already exists. Enter a unique value
e-mail address
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |